Privacy policy

Last updated: June 8, 2026

Wrenford operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Wrenford is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, billing address, shipping address, phone number, and email address.
Financial information including payment card details and transaction-related information.
Account information including your login details, preferences, and settings.
Transaction information including items viewed, added to cart, purchased, returned, or exchanged.
Communications including messages you send to us for customer support.
Device information including IP address, browser type, and network connection details.
Usage information including how you interact with and navigate our store.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, when you place an order, contact us, or create an account
  • Automatically through our website via cookies and similar technologies
  • From service providers that support payment, fulfillment, analytics, and customer service
  • From third parties or partners that assist in operating our business

How We Use Your Personal Information

We use personal information for the following purposes:

Providing and improving services. To process orders, fulfill purchases, manage accounts, handle returns, and improve user experience.
Marketing and advertising. To send promotional messages and show relevant product advertisements.
Security and fraud prevention. To protect our store, detect fraud, and ensure secure transactions.
Customer support. To respond to inquiries and provide assistance.
Legal compliance. To comply with applicable laws, regulations, and legal obligations.

How We Share Personal Information

We may share your personal information in the following situations:

  • With Shopify and third-party service providers for payment processing, fulfillment, analytics, and hosting
  • With marketing and advertising partners to improve promotional effectiveness
  • When required by law or legal processes
  • In connection with business transfers such as mergers or restructuring
  • When you direct or consent to sharing your information

Relationship with Shopify

Our store is hosted by Shopify, which processes personal information to provide platform services, analytics, and operational functionality. Your information may be transferred and processed by Shopify and its partners in different countries. To learn more, you may review Shopify’s privacy practices via the Shopify Privacy Policy and related Shopify privacy resources.

Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal and operational requirements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access to the data we hold about you
  • Correction of inaccurate information
  • Deletion of personal information
  • Data portability
  • Opt-out of marketing communications

You may also adjust browser settings or use privacy tools such as Global Privacy Control where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

For questions about this Privacy Policy or to exercise your rights, you may contact us:

Legal Representative: Austin Graham
Email: admin@wrenford.shop
Phone: +1 821-202-6917
Business Address: 1174 White Plains Rd, Spartanburg, SC 29307, United States